Innovation is a learnt skill
The Equity Kicker 27 Jan 2012, 2:56 pm CET
I have recently started reading Clayten Christensen’s new book, Innovators DNA: Mastering the Five Skills of Disruptive Innovators, and the core thesis is extremely powerful – we can learn how to innovate. As you may have gathered from the title of the book there are in fact five skills that make people innovative. This runs counter to the generally held view that innovation is something some people are simply good at, whilst others are not.
The authors arrived at their thesis empirically, after interviewing dozens of “inventors of revolutionary products and services as well as founders and CEOs of game-changing companies build on innovative ideas." They also include what they learned from Steve Jobs, Richard Branson, and Howard Schultz (whom they did not interview) whose innovative thinking has transformed entire industries.
I think the study alone was pretty robust, but, as further evidence that innovation is a learnt skill the authors cite research by Reznikoff, Domino, Bridges and Honeymon which studied creative ability in 117 pairs of identical twins and found that only 30% of performance in creative tests could be explained by genetics. The corresponding figure in intelligence tests was 85%. The takeaway: geniuses are born, innovators are made.
The authors list the five skills of innovation as:
- Associative thinking
- Questioning
- Observing
- Networking
- Experimenting
I nearly titled this post ‘Anyone can learn to innovate’, but I don’t think that is quite true, as to me it seems that one can learn to be questioning, be observant, network effectively and experiment well, but associative thinking is maybe more akin to intelligence, i.e. an ability you either have or you don’t. What Christensen and his co-authors do make clear, however, is that much of innovation can be learnt, and they show us the skills we should focus on if we want to become more innovative.
This work also shows the characteristics startups should look for in new hires if they want to remain innovative, and the behaviours that should be encouraged to maximise the innovative potential of existing staff.
Related articles
- Identifying Innovative Companies (fool.com)
- The Five Skills of Disruptive Innovators – HBR (bjconquest.com)
- Edison tops Jobs as world’s greatest innovator (news.cnet.com)
Feature Friday: Techmeme
A VC 27 Jan 2012, 12:51 pm CET
Yesterday Techmeme launched a redesign. I like it. Nicely done Gabe.
I thought I'd use this news as a jumping off point to talk about my favorite feature on Techmeme. When a news event happens, I like to see various pundits' take on it without having to click thru and read every post. Techmeme has always done this better than any other news service. Let's take this news that Twitter can now comply with local censorship laws and takedown notices without taking down a tweet globally (good news in my mind).
It looks like this in Techmeme:
But if you click on the down arrow on the left of the news item, you get a "blown out" version of the news story which looks like this:
Granted that these are only headlines and they can't and don't give
you a full sense of the take that each of these writers has on the
news. But a quick scan of the tone and tenor of the headlines will
tell you quite a bit. And when you've got 30 seconds to take a
quick look at what's going on in the tech world, that's worth a
lot.
I use this feature often. At least once a day. Many times way more than that.
For tech news, I've tried pretty much everything new that comes along, and for the past four or five years now, nothing beats the duo of Techmeme and Hacker News for me. Each has its benefits and together, you can get a great sense of what is going on in tech in real-time all the time. Thanks Gabe and Paul for building these services and maintaining them.

Creative Construction
Feld Thoughts 26 Jan 2012, 5:40 pm CET
After a long really fun day
yesterday at TechStars and StartLabs I wandered over to
34-101 to be on a panel for Joost Bonsen and
Joe Hadzima‘s
IAP class 15.S21: The Nuts and Bolts of
Business Plans. It’s not really a class about business plans
rather a class about starting a business and has been regularly
modernized by Joost and Joe. On the panel were the two founders of
Super Mechanical (creators of Twine) which is an awesome
project that used Kickstarter for its initial financing (and that
I’m an excited supporter / customer of.) I had a fun day and wish I
had found more IAP courses to help teach and participate in this
trip.
After the course finished at 9:30, Joost and I wandered over to the Muddy Charles for a beer. When I crawled into bed at 12:30 my head was full of a ton of awesome ideas that came out of our rambling three hour discussion. I’ve been friends with Joost since the early 1990′s when we first met around the MIT 10K competition and have been a huge fan of his ever since.
Among other things we talked about the startup ecosystem in and around MIT and the evolution of Boston as a region. The comments in my post from yesterday titled I’m in Cambridge, Not Boston were great and stimulated additional thinking on this topic, as did Joost’s experience here over the past 20 years. Joost has incredible knowledge and history of the region and of MIT, which occasionally appears in posts like How Kendall Square Became Hip: MIT Pioneered University-Linked Business Parks but is really apparent when you spend extended time with him talking about MIT, how it evolved, what it is today, who has been involved along the way, and the entrepreneurial community that has evolved around it.
About mid-way through the conversation Joost dropped two phrases on me that blew my mind. The first was “Creative Construction.” As we were talking about startup communities and the new book I’m working on, Joost said “How about a play on words on Schumpeter’s “creative destruction” and call your theory about startup communities “creative construction” instead. After I put the exploded pieces of my brain back together and said “that is exactly fucking right” he went on. “Think of entrepreneurship as a tool of mass construction.”
The play on words is just delicious. And right on – we are talking about an awesome positive force in the world and should be using language that represents that. At the core of our conversation was the notion that an entrepreneurial region like Boston is actually a collection of 100,000 person “entrepreneurial neighborhoods” (that’s what Kendall Square is, as distinct from the Fort Point Channel area, or the Leather District, or what’s going on in Davis Square, or …). And the idea that creative construction drives this – and the neighborhoods are part of a broader entrepreneurial community (in the region) is a construct that resonates with me.
I’m off to HubSpot to give a talk, a swing through Venture Cafe at CIC, and then back to StartLabs for the rest of the day. My three weeks in Boston (well – Cambridge) with a side trip to New York is coming to an end. It’s been amazing, enlightening, educational, productive, and a lot of fun.
New mobile advertising data – market growing fast, Google and search dominate
The Equity Kicker 26 Jan 2012, 12:16 pm CET
eMarketer
released some new
data yesterday with the most detailed breakdown of the mobile
advertising market I’ve seen to date. eMarketer have a history of
being amongst the most bullish on this market. They were the first
company to predict that 2011 mobile ad spend would top $1bn in the
US, and they are predicting big growth again for 2012. Their new
figures predict US mobile ad spend will reach $2.6bn in 2012, 80%
up on the 2011 figure of $1.45bn (which was significantly higher
than the $1bn eMarketer had forecast). Moreover, as you can see
from the inset chart there is significant growth still to come.
For those of you who are sceptical about analyst forecasts eMarketer published a table which shows how different firms see the mobile advertising market. The eMarketer figures are roughly 2x the lowest estimates.
The new information for me was which companies have the leading market share and how the market breaks down between different advertising formats.
Search accounted for 45% of the market in 2011 ($653m) and the share of search is expected to rise to around 50% in the coming years. Google dominates search with around 95% market share. I’m not sure I’ve ever done a mobile search with a search engine other than Google.
Display was 31% of the market in 2011 ($445m) and the share of display is expected to rise to 37% over the next five years. Google also has the largest market share in display, but at 25% their position is not unassailable. Millennnial Media (who recently filed for IPO) and Apple’s iAd are equal second, each with around 18% market share.
If you’ve been reading this blog over the last week or so you will have seen that DFJ Esprit recently invested in StrikeAd, which plays in the display segment of the mobile advertising market. The interesting sub-trend within that market is the shift towards exchange traded media. As far as I’m aware there are no analysts forecasts for how mobile display splits between exchanges and ad networks but from our work we estimate that around 10% of mobile impressions are currently exchange traded, but we expect that to rise to around 50% of impressions over the next year or two.
Related articles
- 2012 Mobile Ad Spend Revised Up To $2.6 Billion, Google Fueling The Machine (paidcontent.org)
- Google’s Mobile Search Becoming More Valuable Than Traditional PC Search (forbes.com)
- eMarketer: Online Ad Spend To Pass Print in 2012 (newspaperdeathwatch.com)
- Razorfish to Increase Mobile Video Spending in 2012 (beet.tv)
Blog Polls
A VC 26 Jan 2012, 11:55 am CET
Blog polling widgets have been around a long time. I've tried out a few of them on AVC over the years. And polling has never taken off as a major form of engagement on blogs (as has commenting, liking, tweeting). I'm curious why that is so.
I met with a young man named Max Yoder yesterday who has built yet another polling widget. He calls it Quipol. I figured I'd give it a test run with the AVC community. And let's get right to it with the question of the day:
Let me know what you think of Quipol and blog polling widgets in general in the comments.

The Case Against Conversion Discounts for Convertible Debt
The VC Experts' Buzz 26 Jan 2012, 1:00 am CET
Entrepreneurs often turn to economic development organizations or angels for pre-seed or seed funding for start-ups when they're not yet ready for institutional venture capital. A large proportion of these pre-seed or seed financings are structured as convertible debt which is, at first glance, surprising. Looking deeper into this market anomaly provides understanding of why debt is used for early round financings, and also of the strengths and weaknesses of different approaches.
APPLE - Mind Blowing Facts
VentureWoods 25 Jan 2012, 9:42 pm CET
• Apple reclaimed the title of the world’s most valuable company $415B vs Exxon Mobil’s $413B (Yahoo Finance) • The $97.6 billion in cash that $AAPL has is higher than the market value of 448 of the companies in the S&P 500. (Capital IQ) • This was the 2nd highest profit quarter of any company ever. ExxonMobil’s Q3 08 profit of $14.8 billion needed $147 barrel oil and $140 billion in revenue. (WSJ) • Sales rose 73% to $46.3 billion — so much for the law of big numbers working against them (CNN/Money) • In 2009, Apple sold more iPhones than it did in 2007 and 2008 combined. In 2010, Apple sold more iPhones than it did in 2007, 2008, and 2009 combined. Last year, Apple sold 93.1 million iPhones, slightly more than it did in in 2007, 2008, 2009, and 2010 combined (Matt Richman) • Apple’s profit of $13.1 billion was equal to their revenue in Q4 2010 • If Apple was a country, its market cap would make it 29th biggest nation, its annual revenue would make it the 52nd, its cash position 66th, and its earnings 79th, in terms of GDP (Global Macro Monitor) • Apple’s profits ($13 billion) exceeded Google’s entire revenue ($10.6 billion) • Apple has now sold 315 million iPhones, iPads and iPod Touch devices running its iOS software (CNN/Money) • Google would activate 59,653,187 Android-based devices during Apple’s fourth calendar quarter. Apple has said that iPod touch sales make up more than half of all iPod sales. That means Apple sold at least 7.7 million iPod touches. And that number, plus 37.04 million iPhones and 15.43 million iPads, means iOS outsold Android last quarter. (Matt Richman) • Apple sold three times as many iPads as Amazon sold Kindle Fires (Tech Crunch) Credit: Barry Ritholtz
What entrepreneurs can learn from Jeff Spicoli
BeyondVC 25 Jan 2012, 6:28 pm CET
I know I may be dating myself here, but over the past few weeks I couldn't help but think about the movie Fast Times at Ridgemont High and one of the standout characters, Jeff Spicoli. When asked by Mr. Hand, his teacher, why he keeps coming late and wasting his time, Spicoli answers, "I don't know."
In several meetings with entrepreneurs during the past few weeks, they would have been better off answering like Spicoli rather than giving me some hollow bull shit answer. I want to make it very clear that I don't expect entrepreneurs to have all of the answers to my questions. In fact, many questions I have may not have an answer today so "I don't know" will be your best answer. My one caveat is that the "I don't know" is followed by a how might you figure out the answer or a when might you figure it out. This line of questioning is really just another way to test how you think and determine how our working relationship might be were I to invest. I would rather have the honest "I don't know but I'll figure it out" then a made-up answer that will never allow you or your investors to really understand what is driving your business.
Advertising is becoming less effective, bringing product quality and service to the fore
The Equity Kicker 25 Jan 2012, 2:23 pm CET

This chart (data from Comscore, published on Vator.tv) shows that younger people are more ‘ad-blind’ than their elders, as shown by immediate recall. To me this is evidence that advertising works less well than it used to. It is interesting that delayed recall is better for millenials, and I think that probably reflects greater loyalty to brands that have genuinely impressed. Millenials are people born in the 1980s and 1990s, now aged 13-31.
If advertising is less effective then companies will be forced to turn more to product quality and service to build their brands and drive sales. This is clearly good news for us as consumers, but there are a couple of interesting business trends that come too. Firstly there is a call for innovations to improve product quality and customer service, most obviously using social media and leveraging mobile, and secondly there is a call for innovation that will help reverse the decline in advertising effectiveness (better targeting, more relevance etc.).
Two of our recent investments at DFJ Esprit play to these trends. Conversocial helps major brands like Groupon and ITV leverage improve their customer service using social media, and StrikeAd allows for real time targeting and campaign optimisation for mobile ads.
(our portfolio company Conversocial helps h
- Innovative service plays – like Conversocial
- Advertising will have to get more effective – StrikeAd
Related articles
- Conversocial Offers Free Facebook Customer Service Kit (allfacebook.com)
- Handling the volume of social media for your brand (newmediaandmarketing.com)
- StrikeAd bags £2 million round (mobile-ent.biz)
Textbook Cases
A VC 25 Jan 2012, 12:28 pm CET
I read something today that I wish I had written. So I am going to cross post it. This post comes from Noah Millman and it is about the lame textbook thing that Apple launched recently. With that intro, I'll shut up and let you read Noah. The original post is here.
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I see that Steve Sailer and Matt Yglesias are both wondering why Apple’s iPad textbook initiative is so lame. Sailer wonders why Apple isn’t exploiting the interactive possibilities of the tablet to make textbooks much more effective. Yglesias wonders why Apple (or the Gates Foundation) don’t just give textbooks away for free, and thereby both increase the appeal of the tablet and reduce costs to hard-pressed school districts.
The answer is: Apple is a big company, and the Gates Foundation is a huge philanthropy. Large institutions are not the places to turn to, generally, for disruptive innovations.
Apple has no reason to go head-t0-head with textbook publishers, any more than it has any reason for going head-to-head with music labels or book publishers. It’s a much sounder business strategy for Apple to coopt these complementary businesses and make them dependent on Apple. Which is precisely the strategy that Apple has pursued.
The Gates Foundation is a somewhat more complicated story. In their case, I’d say the complementary relationship is between the foundation and the foundation’s clients – and their clients are education reformers, not education professionals. Simply giving textbooks away for free would upset an incumbent that the reformers are not particularly targeting, and would not put in place any structure for the creation of new textbooks. And incubating new products really is beyond the scope of what the foundation does.
Within the world of regular public school education, educational professionals have distinctly limited ability to express any kind of preferences – and the Bush-era education reforms have reduced this scope even further. The target market for textbook publishers is the politicians who set the curriculum for the nation’s largest school systems where that curriculum is set statewide: California and Texas. It matters very little what an individual teacher in Houston or Oakland wants or needs – or thinks their students need.
If you want to see disruptive change in the textbook market, then, you’d need to identify both a potential supplier of the product with no stake in propitiating the incumbents, and a buyer of the product for whom the product solves a problem.
My suspicion is that your best bet would be to have the supplier and the purchaser be, in some sense, the same entity. And I can think of two parts of the educational landscape where that situation might obtain: the KIPP network of high-performing charter schools and the home-schooling movement.
KIPP has the advantage of having a centralized structure and access to funding to implement a strategy. They already create their own curricula. Creating their own textbooks would be the logical next step. If the educational advantages Sailer sees as the potential in tablet-based study really exist, KIPP – which is already very data-driven in its approach to education – would be ideally placed to realize them. Similarly, if the cost advantages exist – initially, reduced spending on textbooks; over the longer term, reduced spending on teachers, as highly interactive tablets made it possible to stretch teachers over larger groups of students – KIPP actually has the incentive to realize these as well. One downside might be that KIPP would have an incentive to retain intellectual property in anything they created – but if it was successful, it would probably spur other charter networks to respond, and the smaller networks would be well-advised to work together rather than independently, simply for reasons of scale, and therefore to do something more open-sourced.
The home schooling movement, by contrast, has no access to funding nor any decision-making structure – but it has the advantage of having a much larger network of individuals potentially capable of committing resources to the project. One could imagine a Wikipedia-style process of textbook creation, where hundreds of thousands of home-schooling moms and dads donate a small portion of the time they already spend on teaching their kids to producing or editing material for the virtual textbooks they all use. You would, of course, need some kind of central structure to handle the programming – but even much of this could be relatively decentralized once the essential framework was in place.
Working either through the charter movement or the home schooling movement would enable a tablet textbook project to start small, yield immediate returns to participants, and scale easily, while largely ignoring the interests of incumbent institutions. And it wouldn’t require the sponsorship of an Apple or a Gates Foundation. Working through the regular public school system, which would certainly require some kind of megadollar sponsorship, would start big, would have to coopt the interests of incumbent institutions, and would make it difficult to impossible to actually yield quick returns to the most important participants: the teachers and students in the classroom. Which, unfortunately, has been the fate of all too many big-think reform proposals for the regular public schools. Much more sensible to build something in more natural laboratories for innovation, and then figure out how to “port” an already proven solution to the regular system.

I’m In Cambridge, Not Boston
Feld Thoughts 25 Jan 2012, 11:27 am CET
Over the last three weeks I’ve had
numerous people ask me how my trip to Boston has been going. For a
while I corrected them and said “I’m mostly in Cambridge” but gave
up. Tonight, after hanging out at the TechStars Boston Mentor
evening and program kickoff, I got into a long discussion with a
Bill Warner and Ken Zolot about Cambridge, Boston, and startup
communities. At some point in the conversation I blurted out “I
have no idea why we call this program TechStars Boston instead of
TechStars Cambridge.” And then something that I thought was
important dawned on me.
My entire entrepreneurial view of “Boston” is centered around Cambridge. I’ve been here for two of the last three weeks (I spent four days in New York). I’m staying in a hotel in Kendall Square across from Google and next to MIT. I’ve spent my days walking to meetings at MIT, Kendall Square, Tech Square, Central Square, and East Cambridge including what I refer to as “the old Lotus building”. I’ve had all of my meals in Kendall Square or Central Square. Other than running, I’ve only been physically in Boston four times – first when I arrived at the airport, then when I took the train to New York, then when I returned on the train from New York, and finally when I spent the morning at Fidelity’s FCAT offices at Summer Street.
Now, I know there is plenty of startup activity in Boston. My old neighborhood near Fort Point Channel (I used to live on Sleeper Street in a condo at Dockside Place) is bustling with startup activity. There’s plenty of stuff on 128 and 495. There’s are other entrepreneurs tucked around the city. But that’s not the interesting story, at least in my mind.
The few square miles in Cambridge around MIT is the white hot center of startup activity in the region. One of my basic principles of startup communities is the need for what I call entrepreneurial population density (EPD) which I calculate as the total number of entrepreneurs and employees of entrepreneurial companies divided by the total number of all employees in a region. Then an even more powerful metric is entrepreneurial density, which is EPD / size of region. A large EPD in a small physical region wins.
Part of the magic of Boulder is the entrepreneurial density of the place. And as I wander from meeting to meeting in Cambridge, running into people on the street who I know, or who I met with the day before, or I who I want to know, reminds me of the dynamic in Boulder. For example, I ran into Matt Cutler on my way to Rich Levandov’s office and we walked over together. I bumped into the StartLabs organizers when going to a meeting with Will Crawford. I saw Joe Chung while hanging around StartLabs. I saw 50+ mentors who I knew last night at TechStars and expect to see more today when I’m there. While having breakfast with Michael Schrage at the Cambridge Marriott Joost Bonsen came over and said hello. At Dogpatch meeting with Yesware I saw Dave Greenstein and gave him a hug for his new kid. And the list of moments like this, which happened with 10 square blocks, go on and on. But when I hop on the red line and travel to South Station, the magic disperses.
I remember when the Boston VC community moved from downtown Boston to Waltham. I understood it was an effort to create a “Sand Hill Road” like venture community but the big miss was that an MIT student couldn’t hop on a bike and ride to Waltham like a Stanford student could with Sand Hill Road. And it’s no surprise that downtown Palo Alto, which is even closer to Stanford, is an attractive place for VCs to hang out. The snarky message when the VCs moved to Waltham was that they wanted to be close to their fancy houses and their private golf clubs and the entrepreneurs could come to them. It’s no surprise that many of these firms have relocated to Cambridge, recognizing that they should be in the middle of the entrepreneurial energy.
I’d suggest to the Cambridge and Boston startup communities that they should think of themselves as two separate but related communities. Even within Boston, it seems like there are different startup communities in downtown, 125, and even 495. I think that thinking of it “Boston” is a mistake.
In my world view, the entrepreneurs drive the startup community. Focus on entrepreneurial population density and entrepreneurial density – and make sure your geographic region is small. Over time, linking the critical mass together in a larger region (e.g. Silicon Valley or Boston) is fine, but the real power comes from the startup communities with the largest EPD in small physical regions which are big enough to have critical mass.
Buyout Nomenclature
The VC Experts' Buzz 25 Jan 2012, 1:00 am CET
The typical "buyout" is a noncontroversial device to descend the ownership of certain assets (held in corporate form) from one set of proprietors to another - a "plain vanilla" deal in today's jargon. The more celebrated transactions are denominated "trophy deals," honoring the heroic risks that the heroically egoed promoters take (albeit with other people's money).
The DLD conference – Thinking big
The Equity Kicker 24 Jan 2012, 3:55 pm CET
I’ve been at the excellent DLD Conference in Munich for the last couple of days and it’s been a lot of fun. Great content and great networking. My day to day work of making investments and working with portfolio companies is mostly focused on practical matters concerned with the here and now and it is great to take a step back and think about the big picture every now again. It isn’t too much of an exaggeration to say that DLD has been all about the big picture.
The two biggest takeaways for me were:
- Leading companies are increasingly putting corporate culture at the centre of their efforts to build a sustainable business. Jenn Kim shared more of the inspiring Zappos story.
- The meme of abundance and scarcity. Technological progress is all about creating abundance where previously there was scarcity. Peter Diamandis shared a story about how in Napoleonic times aluminium was the scarcest metal known to man to the extent that Napoleon gave a banquet in honour of a foreign emperor where the foreign emperor ate with aluminium cutlery and everyone else ate with silver or gold cutlery. Since then the invention of electrolysis has unlocked all the aluminium that was previously unavailable because it was tied up in silicates and a scarcity has become an abundance. When we find a cost effective process for desalination the scarcity of fresh water will similarly turn to an abundance. JP Rangaswami also touched on this meme in his talk about the social enterprise. We now have an abundance of data which is creating opportunity in all sorts of areas, but with that abundance a new scarcity is created – privacy – and we are still figuring out how to deal with that.
Finally, I want to share a video that we saw yesterday. Regular readers will know that I’m a fan of Ray Kurzweil’s work, and in particular his predictions about the evolution of technology. I’m posting this short by Jason Silva because of the brilliant way it makes Kurzweil’s thinking accessible. The money shot comes around 1.45 when Jason describes how the cellphones in our pockets are a million times smaller, a million times cheaper and a thousand times more powerful than a $60m super computer was forty years ago. Think about that for a second and then imagine that progress in miniaturisation continuing. Hopefully it is now much easier to believe that twenty five years from now we will have computers the size of blood cells (running inside our bodies). Enjoy.
IMAGINATION from jason silva on Vimeo.
Related articles
- Q&A with Filmmaker Jason Silva as He Preaches the Philosophy of the Singularity (singularityhub.com)
- Bookshelf: Jason Silva (itsnicethat.com)
- Information Scarcity & Information Abundance (hethoughts.wordpress.com)
- Peter Diamandis On Why Businesses Should Be Optimistic About The Future (forbes.com)
How We Brainstorm
Get Venture: Venture Made Transparent 24 Jan 2012, 2:13 pm CET
During my first week at Columbia Business School in the fall of 2007, class was interrupted to do an exercise with an improv troop. Not being much of a thespian, I scowled thinking that my time was about to be wasted. I was totally wrong.
While the leaders of this exercise were actors by trade, they came to Columbia to teach us how to brainstorm. Improv is a unique cross-section of theater and comedy. What's special about it is the absence of a script. With no plans, preparation, or choreography a group of people can create a story on the fly, and do so seamlessly.
The key to the technique I learned then, and have since adapted at Kohort, is a two word phrase: "Yes…and…"
While it's a simple little phrase, it's an important one. "Yes…and…" encourages momentum, fluidity, and acceleration in a conversation. No matter what someone mentions before you, if you build on it by saying "yes…and…" the conversation is taken down unexpected paths.
I've found what's so special about this system is that it can transform the most idiotic comments into brilliant insights. When someone provides unfiltered, knee-jerk reactions to another person's suggestions, we have the opportunity to tap into new ways of thinking. Pinned together, a series of knee-jerk reactions can take ideas further and further from conventional thinking, triggering a stroke of genius.
The key to this system is that anything goes. By encouraging people to share any obscure and even bizarre ideas for solving a problem, you introduce new color and perspective that can help other people in the room think about a new dimension of the issue, igniting profound and deeply rational solutions. One person's wacky suggestion can help unearth a deep insight from another person.
We keep the rules for our brainstorming sessions quite simple. We start by all throwing out ideas for the topic of the day, we review them as a team and select one. I then start the brainstorming session by asking the problem as a question.
"How can we promote our product?"
Then the team starts to work their magic.
The first rule is that every person must start their response with the phrase, "Yes…and..."
"Yes..and…" we can rent a hot air balloon."
"Yes..and…" we can fly it over a baseball game."
And so on. No matter how crazy the ideas are we write them on the whiteboard.
The only other rule is that no one is allowed to use the word "no" or ever react negatively to an idea. If "yes…and…" is the gas pedal, "no" is a giant screeching break. It interrupts the rhythm and makes people embarrassed to offer their otherwise ridiculous knee-jerk reactions—killing the creative process.
The vast majority of our brainstorm suggestions are wacky. But the hour-long exercise usually yields some very compelling ideas—ideas we use in our business and would have been far worse off without.
This post originally appeared in Inc.com.

The Green Button
A VC 24 Jan 2012, 12:08 pm CET
This past Sunday afternoon I had the
pleasure of being on the judges panel at the NYC Cleanweb
Hackathon at NYU ITP. There were thirteen hacks presented to
the judges. Of them, probably half had incorporated the "green
button" for getting your utility data into their app.
The Green Button is an initiative promoted by Aneesh Chopra, the CTO of the United States. In a speech last fall, he challenged the utility industry to come up with a simple way to allow consumers to access their utility data. Last week, three big California utilities announced they had made the Green Button available on their websites.
And by sunday, the green button was in a half a dozen web and mobile apps that had been created over the weekend. This is the kind of innovation that gets me excited. The Green Button is like OAuth for energy data. It is a simple standard that the utlities can implement on one side and web/mobile deveopers can implement on the other side. And the result is a ton of information sharing about energy consumption and in all liklihood energy savings that result from more informed consumers.
The Green Button follows on the success of the Blue Button, a similar initiative that allows veterans to get at their medical data.
I'm a big fan of simplicity and open standards to unleash a lot of innovation. APIs and open data aren't always simple concepts for end users. Green Buttons and Blue Buttons are pretty simple concepts that most consumers will understand. I'm hoping we soon see Yellow Buttons, Red Buttons, Purple Buttons, and Orange Buttons too.
Let's get behind these open data initiatives. Let's build them into our apps. And let's pressure our hospitals, utilities, and other institutions to support them. I'm going to reach out to ConEd, the utility in NYC, and find out when they are going to add Green Button support to their consumers data. I hope it is soon.

Whether Or Not To Go Public
The VC Experts' Buzz 24 Jan 2012, 1:00 am CET
There are two major issues facing a start-up considering an IPO: how to do it most effectively, and, secondly, whether to do it at all. The second is the threshold question. Will the issuer be able to raise capital cheaply and more efficiently on the wings of an IPO than with any other method, taking into account the long-range consequences of becoming a public company (going public)?
Amazon is taking on book publishers
The Equity Kicker 23 Jan 2012, 1:42 pm CET
Last May I wrote that I’m a big fan of Amazon as a business. Since then my admiration has increased – Bezos and his team continue to pick bold strategies and execute them well. The success of the Kindle Fire is grabbing all the headlines but the company is also quietly turning the book publishing industry on its head.
As you may have heard Amazon is now publishing authors directly, in competition with publishers. Just like publishers they offer advances and marketing and distribution services. Seth Godin is one of their authors. And their position vis a vis traditional publishers is strong (from Techcrunch):
Amazon’s publishing arm is surprisingly strong. They have a number of benefits including inexpensive print-on-demand as well as a massive Kindle install base. What do traditional publishers have? Well, Amazon.
There are even allegations that Amazon is consciously trying to force publishers out of business by offering leading authors above market advances that mean Amazon will make a loss on their book. Sarah Lacy explores this point in detail here.
It seems to me that ebooks and the web are changing the rules for publishing in ways that render a lot of the traditional publishing activity obsolete. Authors are able to market direct to their customers using social media and now that we can read authors blogs, book reviews and even download one or two chapters for free the ability the role of gatekeeper is less important. To adapt and survive in this new environment traditional publishers will need to shrink their businesses. In common with many other industries transitioning to digital they are finding that terribly difficult. Step in Amazon.
Related articles
- Traditional or Self-Publishing? (britdarby.com)
- Apple Isn’t The Only Disruptor: How Amazon Is Killing Publishers (techcrunch.com)
- Amazon is liberating authors from the publishing industry (restreaming.wordpress.com)
Resegment If You Aren’t In The Top Three
Feld Thoughts 23 Jan 2012, 1:21 pm CET
Six months ago I wrote a post about
how I think about competition which
included a list of topics that summarizes my philosophy. I covered
the first item, Be
The First Mover, but then went on to other things, like
thinking about competitors every single day. I’m back today with
the second topic, “Resegment If You Aren’t In The Top Three.”
If you look at the Foundry Group portfolio, you’ll notice a lot of market leaders. Zynga is the obvious one, but I’ll assert that there are many others, including AdMeld (now part of Google), Cheezburger, Fitbit, Gnip, Makerbot, Oblong, SendGrid, Topspin, Trada, and Urban Airship. After that there is a category of companies who might be market leaders, but it’s too early to tell as they are still very young. And, if you look at some of the successful companies we have had from our previous investing at Mobius Venture Capital, you’d see market leaders like Postini, Return Path, FeedBurner, Rally, Stratify, NewsGator, and Sling Media.
An important nuance is that these companies weren’t unambiguously market leaders when they got started. While some of them created entirely new markets, others entered into existing markets. In some cases, there were only a few players as the markets were new. In other cases, they took the existing market and resegmented it.
Existing markets are wonderful places to go play in especially if they are expanding rapidly. Entrepreneurs are drawn to fast growing markets, which is awesome, but there are many who I see that are simply trying to play a fast follower game. I’ve been there, having invested in “company #17 in a market.” Unless you get lucky, that generally sucks.
I’ve developed a viewpoint that if you aren’t in the top three in your market segment, you should “resegment.” Step back and redefine the market segment you are going after. Change the customer, change a product focus, change the distribution channel, or change the partner dynamic. Sometimes it’s a tweak, other times it’s more radical. But change something so that you are in the top three of the “new market”.
Don’t bullshit yourself about this. I’ve been the investor in many companies who weren’t in the top three that were going to get there with the next release, or a new sales VP, or something exogenous that would happen to the existing market leaders, or a magic trick that no one had thought of yet. This is almost always a losing strategy. Don’t count on luck. Resegment.
The Management Team - Guest Post From Matt Blumberg
A VC 23 Jan 2012, 10:56 am CET
Now that I've completed three posts on The Management Team over the last three MBA Mondays, it's time for four or five guest posts on this topic. The first one is from Matt Blumberg, CEO of our portfolio company Return Path. I've been on Matt's board for over a decade and I've watched him develop into one of the finest managers I've had the pleasure to work with. Here are Matt's thoughts on this topic.
----------------------------------------------------------------------------------------------------------------------
When Return Path reached 100 employees a few years back, I had a dinner with my Board one night at which they basically told me, “Management teams never scale intact as you grow the business. Someone always breaks.” I’m sure they were right based on their own experience; I, of course, took this as a challenge. And ever since then, my senior management team and I have become obsessed with scaling ourselves as managers. So far, so good. We are over 300 employees now and rapidly headed to 400 in the coming year, and the core senior management team is still in place and doing well. Below are five reasons why that’s the case.
1. We appreciate the criticality of excellent management and recognize that it is a completely different skill set from everything else we have learned in our careers. This is like Step 1 in a typical “12-step program.” First, admit you have a problem. If you put together (a) management is important, (b) management is a different skill set, and (c) you might not be great at it, with the standard (d) you are an overachiever who likes to excel in everything, then you are setting the stage for yourself to learn and work hard at improving at management as a practice, which is the next item on the list.
2. We consistently work at improving our management skills. We have a strong culture of 360 feedback, development plans, coaching, and post mortems on major incidents, both as individuals and as a senior team. Most of us have engaged on and off over the years with an executive coach, for the most part Marc Maltz from Triad Consulting. In fact, the team holds each other accountable for individual performance against our development plans at our quarterly offsites. But learning on the inside is only part of the process.
3. We learn from the successes and failures of others whenever possible. My team regularly engages as individuals in rigorous external benchmarking to understand how peers at other companies – preferably ones either like us or larger – operate. We methodically pick benchmarking candidates. We ask for their time and get on their calendars. We share knowledge and best practices back with them. We pay this forward to smaller companies when they ask us for help. And we incorporate the relevant learnings back into our own day to day work.
4. We build the strongest possible second-level management bench we can to make sure we have a broad base of leadership and management in the company that complements our own skills. A while back I wrote about the Peter Principle, Applied to Management that it’s quite easy to accumulate mediocre managers over the years because you feel like you have to promote your top performers into roles that are viewed as higher profile, are probably higher comp – and for which they may be completely unprepared and unsuited. Angela Baldonero, my SVP People, and I have done a lot here to ensure that we are preparing people for management and leadership roles, and pushing them as much as we push ourselves. We have developed and executed comprehensive Management Training and Leadership Development programs in conjunction with Mark Frein at Refinery Leadership Partners. Make no mistake about it – this is a huge investment of time and money. But it’s well worth it. Training someone who knows your business well and knows his job well how to be a great manager is worth 100x the expense of the training relative to having an employee blow up and needing to replace them from the outside.
5. We are hawkish about hiring in from the outside. Sometimes you have to bolster your team, or your second-level team. Expanding companies require more executives and managers, even if everyone on the team is scaling well. But there are significant perils with hiring in from the outside, which I’ve written about twice with the same metaphor (sometimes I forget what I have posted in the past) – Like an Organ Transplant and Rejected by the Body. You get the idea. Your culture is important. Your people are important. New managers at any level instantly become stewards of both. If they are failing as managers, then they need to leave. Now.
I’m sure there are other things we do to scale ourselves as a management team – and more than that, I’m sure there are many things we could and should be doing but aren’t. But so far, these things have been the mainstays of happily (they would agree) proving our Board wrong and remaining intact as a team as the business grows.

Link Post (weekly)
Jeff Nolan - Venture Chronicles 23 Jan 2012, 10:00 am CET
-
» Consumers are social, Customers are personal ProjectVRM
the gist… stop treating customers like demographic groups. Customers are people first, their behaviors map not to trends but unique traits that exist at the intersection of values and needs.
tags: blog
-
The Secret To Pinterest’s Astounding Success: A Brilliant Sign-Up Process You Should Copy
tags: blog
- What newsrooms should learn from Kodak | yelvington.comLot’s of experts like to point to Kodak as a case study for business disruption, what is missed in the analysis is that Kodak did exactly the right thing, they shifted from film to digital and became a leader in the point-and-shoot market. What makes Kodak unique is that the company was disrupted twice in a very short period of time, first with film to digital but then again when camera phones exploded. I’m not sure any company could have survived this set of circumstances.tags: blog
- ‘Badges’ Earned Online Pose Challenge to Traditional College Diplomas – College 2.0 – The Chronicle of Higher Educationgood… higher ed needs shaking up.tags: badges blog
- Online Survey Software – Create Surveys, Polls, and Questionnaires | FluidSurveystags: blog surveys
- SurveyGizmo – An Online Survey Software & Questionnaire Tooltags: blog surveys
- 10 New Year’s resolutions for designers | Feature | .net magazinetags: blog design
| More |
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